SHIPPING COST

Shipping info about ITALIAN customers

Still4 Srl uses the carrier BARTOLINI Spa for shipments within Italy. To contact BARTOLINI turn to the closest Bartolini Operating Center http://www.bartolini.it/sx_assistenza/filiali/index.asp and specify the name, address and city where the delivery will be carried out.

An eMail confirming shipment will be sent to the customer the moment the package is picked up from our warehouses by BARTOLINI.

To know more about shipping costs and delivery time click here. Calculation of delivery times excludes non-working days (Saturday, Sunday, holidays and pre-holidays).

Orders from Italy are processed by Bartolini on weekdays before 6:00 pm CET or CEST, according to the current time in Italy.

If the receiving party is not present at the specified address the carrier will leave a notice and will contact the receiving party to arrange new delivery. It is also possible to contact the carrier BARTOLINI by telephone for a new delivery time after a firstunsuccessful delivery. Call the Bartolini office in your area: http://www.bartolini.it/sx_assistenza/filiali/index.asp and specify the name, address and city of delivery.

It is not possible to inspect inside the package at the time of delivery. However, should the any anomalies (i.e. open or visibly damaged box) be found, the customer can refuse delivery and specify the reason. The customer must then contact Still4 at the eMail address datch@still4.com and describe the reason for refusal of delivery.

Still4 shall not be held liable for damages due to shipping subsequently claimed by the Customer if the package was damaged during shipment but was accepted, given that order collection was certified to be whole.

Still4 accepts orders from residents in Italy and delivers to Italy, the Republic of San Mariono, and the Vatican City, but does not accept orders from Livigno or Campione d'Italia.

Shipping info about EUROPEAN and EXTRAEUROPEN customers (except ITALIAN)

Still4 Srl uses the UPS shipping company for shipments within and outside Europe (excluding Italy).

An eMail confirming shipment will be sent to the customer the moment the package is picked up from our warehouses by UPS.

For more information about shipping costs and delivery time click here. Calculation of delivery times excludes non-working days (Saturday, Sunday, holidays and pre-holidays).

Orders from Europe are processed by UPS on weekdays before 6:00 pm CET or CEST, according to the current time in Italy.

If the receiving party is not present at the specified address at the time of delivery, the carrier will leave a notice and will contact the receiving party to arrange new delivery. If not delivered within the forecast time, you can contact our customer care office at datch@still4.com for more information about your order. Please specify order number, name, address and city for delivery.

Still4 shall not be held liable for damages subsequently claimed by the Customer whenever the package was damaged during shipment but was accepted in any case given that order collection was certified to be whole.

The delivery time indicated in the table is for information purposes only. Still4 does not provide any indemnification whatsoever for damages due to total or partial late, delayed, or cancellation of shipment. This is also valid due to delays, cancellations, or stoppages caused due to changes in the purchasing and distribution process including delays in production, worker strikes, delays due to suppliers, energy failures, interruption of shipments, etc.

Still4 issues a receipt for the goods shipped and sends it tothe ordering party by eMail for each order, according to Italian Presidential Decree 445/2000 Art. 14.The information for invoicing is supplied by the costumer at time of order. No changes can be made after issue.

Shipping charges are the responsability of the Customer and are described and calculated in detail upon order placement. The Customer will pay for the order according to the payment method selected upon order.

The Customer must inform Still4 within 10 days of receipt of the order of any variance to order (for physical integrity, type and number) according to the procedure indicated in this document.

The order will be automatically cancelled if the goods are not collected within 5 working days after arrival in the carrier's warehouse due to the inability to delivery to the receing party indicated by the costumer upon order.

Datch Shop is available in these Countries:

Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, China, Croatia, Cyprus, Czech republic, Denmark, England, Estonia, Finland, France, Germany, Greece, Greenland, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Ireland (north), Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Portugal (Azores/Madeira), Romania, Singapore, Slovakia, Slovenia, South Korea, Spain, Spain (Canary Islands), Spain (Ceuta/Melilla), Sweden, Switzerland, Tahiti, Taiwan, Thailand, Turkey, United States

Shipments made in the following countries: Argentina, Australia, Brazil, Canada, China, Croatia, Greenland, Hong Kong, Iceland, India, Indonesia, Japan, Liechtenstein, Malaysia, New Zealand, Norway, Philippines, Singapore, South Korea, Spain (Canary Islands), Spain (Ceuta/Melilla), Switzerland, Tahiti, Taiwan, Thailand, Turkey, United States may be subjected to import duties and taxes, which are levied once your package reaches the country. Still4 doesn't know the amount of import taxies and duties, that are responsibility of the recipient.